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18 25-Oct-2013 15:36 9 KB Albrecht Striffler to previous
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%%information
The functionalities described on this page are only available using a commercial extension.
/%
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In the following section a common way to define a KPI analysis is described. For most use cases a more plain configuration may be sufficient, as described in [section 3.2]
In the following section a common way to define a KPI analysis is described. For most use cases a more plain configuration may be sufficient, as described in section ["Plain KPI Configuration"|Doc KPI#Plain KPI Configuration]
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After all KPIs are defined and calculated, the actual {{%%KPIAnalysis}} markup needs to be added to KPI page. In the markup, the different KPIs to be analyzed and also the cases to be executed have to be specified. The KPIs will be evaluated for every knowledge base that compiles the package the KPI markup is part of.\\
To add a particular KPI, the annotation @column can be used, defining a column in the excel analysis result file. Any question or solution in the knowledge base can be set as a KPI. The added KPIs will be displayed as the columns in the resulting excel table (see [section 4.1]).\\
After all KPIs are defined and calculated, the actual %%KPIAnalysis markup needs to be added to KPI page. In the markup, the different KPIs to be analyzed and also the cases to be executed have to be specified. The KPIs will be evaluated for every knowledge base that compiles the package the KPI markup is part of.\\
To add a particular KPI, the annotation @column can be used, defining a column in the excel analysis result file. Any question or solution in the knowledge base can be set as a KPI. The added KPIs will be displayed as the columns in the resulting excel table (see section [KPI Result|Doc KPI#Generating the KPI results]).\\
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